Phone answering
24/7 or your hours. Natural voice, your business name, your services, your policies.
For US dog & cat groomers · boarding · daycare
Your phone rings while you’re mid-groom.
PawDesk still answers.
AI front desk that picks up calls, books appointments, handles boarding intake questions, and texts reminders — so you stop losing customers to voicemail and late-night DMs.
- Answers when your hands are on a dog
- Books grooming & boarding into your calendar
- SMS reminders that cut no-shows
- Built for pets — not veterinary clinics (v1)
Working name: PawDesk · $197/mo founding (90 days) · then $297/mo · Setup on the call
Built for people who love pets
Your clients call about their dogs.
You shouldn’t miss them for a dryer.
PawDesk keeps the front desk warm while your hands stay on the pet — bookings, boarding questions, and SMS reminders without another hire.
Live voice demo — coming with pilots
Want to hear it book a boarding stay?
We’re wiring a public voice demo for the pilot cohort. Until then, request a short call — we’ll walk you through a real groomer/boarding script on your number or ours.
Book a 20-min walkthrough
No slide deck marathon. Just how intake would work for your shop.
How it works
From missed call to booked visit — in six steps
Same deployment pattern we use for reception AI in other service businesses: phone + SMS + calendar + light CRM, tuned for pet care language.
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Call or message comes in
While you’re clipping, drying, or doing check-in, PawDesk picks up voice and common text channels.
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It understands the ask
Grooming slot, boarding dates, daycare day pass, pricing range, or “when can I pick up?” — routed by intent.
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It checks availability
Rules you set: service length, breed notes, boarding capacity, blackout days, deposit requirements.
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It books & confirms
Appointment lands on your calendar. Customer gets SMS confirmation with what to bring / drop-off window.
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It reminds before the visit
Day-before (and optional morning-of) texts reduce no-shows without you chasing Instagram threads.
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You stay in control
Escalation to a human for medical questions, aggressive pets, or anything outside your playbook. Clear AI boundaries.
What’s in the package
Front desk stack — not another shiny chatbot
Built for operators who need phones answered and boarders checked in, not a science fair demo.
SMS follow-ups
Confirmations, reminders, “we’re ready for pickup,” and simple two-way replies.
Message intake
Capture late-night “do you have space Friday?” before it dies in Instagram DM.
Calendar & CRM light
Bookings, pet notes, owner contact — synced to tools you already live in where possible.
Landing / booking page
Clean page for your shop so new clients can request a slot without calling three times.
Compliance-minded setup
TCPA-aware SMS practices, call-recording consent language, attorney review in the package.
Pilot pricing
Start lean. Prove it on one location.
Founding offer: $197/mo for 90 days, then $297/mo. Quality DFY — not a race to $49.
Founding 90 days
Per location · first 90 days
$197
/mo
Then $297/mo from day 91. Setup discussed on the call — done-with-you, not self-serve SaaS.
- Voice + SMS front desk configured for groomer or boarding
- Booking rules, scripts, and escalation paths
- Confirmation & reminder flows
- Weekly check-in during pilot
- Compliance wording reviewed with attorney oversight
Trust
Same deployment model. Honest about what’s proven.
We won’t invent pet-industry revenue claims. Here’s who builds this and what you can verify today.
Operator
Margaret Schneider
Attorney with hands-on ops experience — discovery and closing done by a human, not a bot. Product truth checked weekly during pilots.
Ops track record
MS Clean
Real service business under her umbrella — scheduling, clients, and the messy reality of phones that don’t wait for a perfect day.
Deployment model
AI Dentysta (Miami path)
Same reception AI pattern: voice/SMS/funnel for appointment-heavy local services. That is a deployment model reference — not a pet revenue case study.
Straight talk: PawDesk is in a conditional pilot phase (incubator verdict: test yes, full SaaS build later). You’re buying a structured pilot with weekly human oversight — not a polished logo farm.
US compliance
TCPA, recording consent, and clear AI limits
Carrier SMS rules and call recording laws are deal-breakers if you ignore them. Attorney review is part of the package — not a footnote.
TCPA & SMS consent
Outbound texts only with a lawful basis and clear opt-out. Scripts and forms set so you don’t “just blast” customers.
Call recording notice
Where recording is used, callers hear consent language appropriate to your state — including tighter rules in places like California.
AI boundaries
No medical advice. No diagnosis. Escalate anything clinical or liability-sensitive to a human. Wording reviewed before go-live.
Attorney in the loop
Liability language and policy copy aren’t left to a random template. Margaret’s attorney background is why this sits in the offer.
Margaret Schneider
Founder · attorney · operator
Schneider Project Solutions LLC
Why this team
Not another generic “AI receptionist” reseller
- You talk to the person who will own the pilot — discovery and close are not outsourced to a chatbot.
- We reuse a proven reception stack (~voice/SMS/CRM funnel), then write pet-specific scripts — not a clone of dental copy.
- v1 stays focused: groomers & boarding only. No wet clinics until the model earns it.
- Kill criteria exist. If pilots don’t convert, we pause instead of burning your time on vaporware.
Does this sound familiar?
Pain points we actually design for
Groomers
- Missed calls mid-groom — customer books the shop down the street
- No-shows after Instagram “yes” with no confirmation trail
- DMs at 9pm asking price / availability while you’re offline
- Front desk is you, a phone on vibrate, and hope
Boarding & daycare
- Weekend intake questions pile up while staff is on the floor
- “Do you have space Thanksgiving week?” — five calls, same answer
- Vaccine / deposit / pickup window explained differently by each person
- Peak seasons where every missed call is a full stay lost
Back-of-napkin math
Why answering the phone still pays
Illustrative industry patterns — not PawDesk customer results. Use your own numbers on the call.
~30%
of calls to small local businesses go unanswered during busy hours (widely cited industry estimate — verify for your shop)
1–2
bookings recovered per week often covers a $197 founding pilot — if your average ticket / stay is typical for US pet care
SMS
appointment reminders are a standard lever to reduce no-shows vs. relying on memory or Instagram threads
We will not publish fabricated “PawDesk increased revenue X%” claims. Your pilot dashboard is the proof that matters.
FAQ
Objections we hear early
Will it replace my receptionist?
It’s built to cover gaps — mid-groom, after hours, overflow — not to fire a great human. Many shops don’t have a dedicated front desk; PawDesk is the coverage layer.
Does it work with my grooming / boarding software?
Pilots start with calendar + SMS + clear handoff. Deeper PIMS/platform integrations come after we know which segment pays. We’ll be honest about what syncs on day one.
What about difficult dogs or medical questions?
Those escalate to a human. The AI does not give veterinary advice. You define the red lines before go-live.
Is $197/mo forever?
$197/mo for the first 90 days per location (founding). From day 91 the standard rate is $297/mo. No multi-year lock — cancel anytime after the founding window.
Why isn’t this a veterinary product?
Clinics bring PIMS complexity and higher liability. Incubator decision: groomer/boarding wedge first. Wet is a later chapter if pilots pass.
Who do I email?
Use the form below, or write hello@pawdesk.ai (provisional address — may change with final brand/domain).
Final step
Request a pilot conversation
Tell us what you run and where. Margaret reviews every lead personally — bots help with lists, not with closing.
- 20 minutes, not a webinar gauntlet
- Groomer, boarding, or both — one segment focus recommended
- We’ll say no if you’re a better fit later (e.g. full wet clinic)
Thanks — we got it.
We’ll reply from the provisional inbox hello@pawdesk.ai (or the address we confirm on the call). If it’s urgent, mention that in your notes.